:root{--canvas: #faf8f4;--sand: #f4f0e8;--sand-1: #ede6d8;--card: #fff;--border: #e3dccd;--border-strong: #cfc6b3;--ink: #14181b;--body: #3a4146;--sec: #5a6065;--ph: #6b706d;--forest-9: #0b3b2e;--forest-8: #0f4c3a;--forest-7: #17604a;--forest-50: #eef7f2;--forest-muted: #bfddcf;--saffron: #f2b01e;--saffron-50: #fcefc8;--green: #16a34a;--green-7: #15803d;--red: #dc2626;--red-7: #b91c1c;--red-50: #fef2f2;--teal: #0e8793;--terra: #b84a33;--indigo: #4f46e5;--font: "Inter", system-ui, sans-serif;--num: "Geist", "Inter", system-ui, sans-serif;--mono: "Geist Mono", ui-monospace, monospace}*{box-sizing:border-box}html,body{margin:0;height:100%}body{font-family:var(--font);color:var(--ink);background:var(--canvas);font-size:14px}button,input,select,textarea{font:inherit}:focus-visible{outline:2px solid var(--forest-8);outline-offset:2px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.card{background:var(--card);border:1px solid var(--border);border-radius:12px}.num{font-family:var(--num);font-variant-numeric:tabular-nums}.mono{font-family:var(--mono);font-size:12px;color:var(--sec)}.btn{border:1px solid var(--border-strong);background:var(--card);color:var(--ink);border-radius:10px;padding:8px 14px;cursor:pointer;font-weight:600}.btn.primary{background:var(--forest-8);color:#fff;border-color:var(--forest-8)}.btn.accent{background:var(--saffron);color:var(--ink);border-color:var(--saffron)}.btn.danger{background:var(--red-7);color:#fff;border-color:var(--red-7)}.btn:disabled{opacity:.55;cursor:not-allowed}.chip{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:500;white-space:nowrap}.chip:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.q-disputes{background:#f9e3dc;color:#9a3722}.q-cards{background:#e6e5fb;color:#3730a3}.q-loans{background:#fcefc8;color:#7a4e00}.q-kyc{background:#d9f0f1;color:#0a5b64}.q-offline_ussd{background:#ddefe6;color:#0f4c3a}.q-general{background:#f3e3ef;color:#6a2a5a}.q-fraud_urgent{background:#fff;color:#b91c1c;border:1px solid #dc2626}.sla-ok{background:#d9f0f1;color:#0a5b64}.sla-warn{background:#fcefc8;color:#7a4e00}.sla-breach{background:#b84a33;color:#fff}.v-L0{background:#ececec;color:#3a4146}.v-L1{background:#d9f0f1;color:#0a5b64}.v-L2{background:var(--forest-8);color:#fff}.err{color:var(--red-7)}label{display:grid;gap:4px;font-weight:500;color:var(--body)}input,select,textarea{border:1px solid var(--border-strong);border-radius:10px;padding:9px 12px;background:#fff;color:var(--ink)}table{width:100%;border-collapse:collapse}th{text-align:left;font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--sec);padding:10px 12px;background:var(--sand)}td{padding:10px 12px;border-top:1px solid var(--border)}